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Microsoft MB-240 Exam Sample Questions

Question # 1

Your company processes a large number of work orders each day. The company wants to ensure the high priority work orders are dealt with immediately. You need to configure the schedule board so that bookings are easily visible to the dispatchers. How can you configure Dynamics Field Services to increase booking visibility?

A. Configure a work order type for high priority issues, to help categorize high priority work order records.

B. Configure an Incident type for high priority incidents on work order records.

C. Configure the status color for a booking status record, to identify high priority work order records.

D. Configure a priority record to allow you to identify high priority work order records.

Answer

C. Configure the status color for a booking status record, to identify high priority work order records.

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Question # 2

Ensure the user is assigned the appropriate Microsoft Power Apps license.

A. Ensure the user is assigned the appropriate Microsoft Power Apps license.

B. Ensure the user is correctly set up in the Woodford solution.

C. Ensure the minimum supported version of the Field Service solution is installed.

D. Ensure the user is assigned the Field Service-Resource security role.

Answer

C. Ensure the minimum supported version of the Field Service solution is installed.
D. Ensure the user is assigned the Field Service-Resource security role.

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Question # 3

You are setting up assets for a customer. The VP of Field Service wants to have greater visibility to all the serialized components of an asset in a hierarchical view. Solution: You create each serialized component as a sub-asset to its parent asset. Does this meet the goal?

A. Yes

B. No

Answer

A. Yes

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Question # 4

You are a Dynamics 365 for Field Service scheduler using the Schedule Assistant. You notice the Schedule Assistant always sets the Default Radius to 25 KM.You need to have the schedule assistant Default Radius set to 50 Miles. Which two options should you choose? Each correct answer presents a complete solution.

A. Set the Default Radius Unit to Miles under Field Service Settings, Work Order/Booking section.

B. Set the Default Radius Value to 50 under Scheduling Parameters.

C. Set the Default Radius Value to 50 under Field Service Settings, Work Order/ Booking section.

D. Set the Default Radius Unit to Miles under Scheduling Parameters.

Answer

A. Set the Default Radius Unit to Miles under Field Service Settings, Work Order/Booking section.
D. Set the Default Radius Unit to Miles under Scheduling Parameters.

Explanation:

https://docs.microsoft.com/en-us/dynamics365/field-service/configure-default-settings

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Question # 5

You are a Dynamics 365 for Field Service Administrator. Your organization wants to use Connected Field Service for existing Customer Assets. You install Connected Field Service and set up Azure IoT Central, but it seems no alerts are being received in Dynamics 365 for the devices. You need to find the issue and resolve it. Which action should you choose?

A. Configure the Create CFS alerts from IoT Central Workflow within Dynamics 365.

B. Create the IoT Connected Device connection role to link devices to customer assets.

C. Register the device in Dynamics 365 Connected Field Service.

D. Configure the Create CFS alerts from IoT Central within Microsoft Flow.

Answer

D. Configure the Create CFS alerts from IoT Central within Microsoft Flow.

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