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PMI PMP Exam Sample Questions


Question # 1

A project manager is leading an automation project. The project team is colocated and includes people from both the technical and business units. The project manager discovers that personal differences and work styles are affecting the project negatively. How should the project manager address this?

A.

Develop a schedule that ensures people with personal differences work separately.

B.

Use an approach to the project that does not involve colocation.

C.

Meet with the team and agree on expectations from team members.

D.

Invite the functional managers of the different units to address their personal differences.



C.

Meet with the team and agree on expectations from team members.


Explanation


The project manager should address the personal differences and work styles of the team members by meeting with them and agreeing on expectations from each other. This is a proactive way of managing conflict and fostering collaboration among the team members. It also helps to establish a common vision and goals for the project and clarify the roles and responsibilities of each team member. This approach is consistent with the PMI-PBA Domain 5: Solution Evaluation, Task 5.2: Communicate Solution Status, and the PMP Domain 3: People, Task 3.4: Lead a Team. 





Question # 2

A project in the execution phase is behind schedule and is missing some materials The contractor submits an offer to supply the missing materials and reimburse the cost since the internal procurement process will cause more delay The project manager does not agree with the costs submitted by the contractor for the missing materials

What should the project manager do next?

A.

Ask the project sponsor to allocate more budget to cover the costs

B.

Update the procurement management plan and negotiate with the contractor

C.

Ask the contractor to review the offer and reduce the costs.

D.

Update the procurement strategy and negotiate with the contractor



B.

Update the procurement management plan and negotiate with the contractor


D.

Update the procurement strategy and negotiate with the contractor


According to the PMBOK Guide, 7th edition, one of the project manager’s responsibilities is to develop the project team, which includes enhancing their competencies and interactions1. This can be done through various methods, such as training, coaching, mentoring, knowledge sharing, and feedback1. In this scenario, the project manager notices that only one team member has a technical skill that is essential for the product quality and schedule. This creates a risk of dependency, delay, and error. To prevent the team from being unqualified, the project manager should take two actions:

Encourage working in pairs and knowledge sharing: This is a form of informal training that allows the team members to learn from each other and transfer the technical skill. It also fosters collaboration, communication, and trust among the team members12.

Facilitate a training event with an external trainer: This is a form of formal training that provides the team members with a structured and standardized learning experience. It also ensures that the team members acquire the technical skill from a qualified and experienced source13.

These two actions will help the project manager develop the project team’s competencies and performance, as well as mitigate the risk of quality and schedule issues.

References:
PMBOK Guide, 7th edition, Chapter 9: Team Development
PMP Exam Prep, 11th edition, by Rita Mulcahy, Chapter 9: Resource Management, page 357
Professional in Business Analysis (PMI-PBA) Handbook, page 23

According to the Project Management Professional (PMP)® Guide, the procurement management plan is a document that describes how the project will acquire goods and services from external sources. It includes the procurement strategy, the contract types, the procurement roles and responsibilities, the procurement documents, the procurement process, and the change control process. The procurement management plan should be updated whenever there are changes in the project scope, schedule, budget, quality, or risks that affect the procurement activities. In this case, the project manager should update the procurement management plan to reflect the current situation of the project and the contractor’s offer. Then, the project manager should negotiate with the contractor to reach a mutually acceptable agreement on the costs, terms, and conditions of the contract. Negotiation is a technique that involves communication, problem-solving, and decision-making to resolve conflicts and disputes between parties. Negotiation can help the project manager and the contractor to achieve a win-win outcome that satisfies both their interests and objectives. Negotiation can also help to maintain a positive and collaborative relationship between the project manager and the contractor, which is essential for the successful completion of the project. References:

1: Project Procurement Management - PMI
2: Procurement Management Plan Template - Project Management Docs
3: Negotiation - PMI
4: Negotiation Skills for Project Managers - ProjectManager





Question # 3

A research and development team is finishing up a two year initiative The project manager is focused on the closing activities for the project.

Which activity should be considered as a priority?

A.

Mark the product backlog completion status and update the communications management plan.

B.

Ensure that knowledge transfer activities are executed as planned

C.

Release the resources and plan for a project completion celebration

D.

Hold a steering committee meeting to inform them of the project completion



B.

Ensure that knowledge transfer activities are executed as planned


According to the PMBOK Guide, one of the key activities in the closing process group is to ensure that the project or phase information is archived, the planned work is completed, and organizational team resources are released to pursue new endeavors1. Knowledge transfer is an important part of this activity, as it involves sharing the lessons learned, best practices, and project outcomes with relevant stakeholders and other projects. Knowledge transfer helps to improve organizational performance, enhance customer satisfaction, and enable continuous learning2. Therefore, ensuring that knowledge transfer activities are executed as planned should be considered as a priority for the project manager in the closing process group. The other options are not as important or relevant as knowledge transfer. Marking the product backlog completion status and updating the communications management plan are part of the monitoring and controlling process group, not the closing process group1. Releasing the resources and planning for a project completion celebration are also part of the closing process group, but they are not as critical as knowledge transfer for the project success and organizational benefit1. Holding a steering committee meeting to inform them of the project completion is a good practice, but it is not a priority activity, as it can be done after the knowledge transfer is completed3. References: PMBOK Guide, 6th edition, Chapter 4.7, Knowledge Transfer in Project Management - PMI, How to Close a Project - ProjectManager.com





Question # 4

A project manager led the implementation of an electronic invoicing project that has just been completed. The financial manager communicated that the team discovered three invoices with errors.

Which two documents should the project manager update as soon as possible? (Choose two)

A.

Issue log

B.

Risk register

C.

Stakeholder register

D.

Change log

E.

Backlog register



A.

Issue log


D.

Change log


Explanation:
According to the PMBOK® Guide, the issue log is a project document that records and tracks the issues that arise during a project and how they are resolved1. The change log is a project document that records all the changes that occur during a project, including their status, description, and impact2. The project manager should update these two documents as soon as possible to reflect the invoices with errors and the actions taken to correct them. The risk register is a project document that identifies and analyzes the project risks and their responses3, but it does not record the issues that have already occurred. The stakeholder register is a project document that identifies and classifies the project stakeholders and their requirements4, but it does not record the issues or changes that affect them. The backlog register is not a standard project document, but it may be used in agile projects to list the product features or user stories that need to be delivered, but it does not record the issues or changes that affect the product quality. 

References:

  1. PMBOK® Guide, page 123;
  2. PMBOK® Guide, page 122;
  3. PMBOK® Guide, page 436;
  4. PMBOK® Guide, page 513; : Agile Practice Guide, page 77




Question # 5

A project manager has been working with the same group of stakeholders for 3 years using a predictive approach. The stakeholders have invested in many projects and are familiar with the approach Recently the organization has strongly encouraged all project managers to adopt an agile approach. This was announced 2 weeks before the project manager planned to kick off a large complex project with the same group of stakeholders. What should the project manager do?

A.

Use the agile approach in the new project and schedule agile training for those stakeholders who are new to this approach

B.

Continue to use the predictive approach m the new project since it is the approach the stakeholders are familiar with using

C.

Share the pros and cons of adopting an agile approach for the new project only with the team and ask them to decide which approach to use

D.

Share and discuss the pros and cons of adopting agile with the stakeholders and choose the approach they prefer for the new project



D.

Share and discuss the pros and cons of adopting agile with the stakeholders and choose the approach they prefer for the new project


Explanation


The best answer is D because it involves engaging the stakeholders in the decision-making process and respecting their preferences and expectations. The project manager should not impose a new approach on the stakeholders without their consent or input, as this could lead to resistance, confusion, or dissatisfaction. The project manager should also not delegate the decision to the team only, as this could exclude the stakeholders’ perspectives and needs. The project manager should explain the benefits and challenges of both the predictive and agile approaches, and facilitate a collaborative discussion with the stakeholders to reach a mutual agreement on the best approach for the new project. This would demonstrate the project manager’s leadership, communication, and stakeholder management skills, as well as the ability to adapt to changing organizational and environmental factors.




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