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Salesforce Salesforce-Maps-Professional Exam Sample Questions


Question # 1

A rep knows they will be traveling to an outlier part of their territory the last week of the month. What should they do to get the most accurate routes accommodating their travel plan?
A. No action is needed since Maps Advanced will automatically capture travel information from the rep's calendar
B. Enter their travel plans via the Maps Advanced Route tab
C. Manually schedule one anchor appointment in the area they plan to visit.
D. Manually plan events for the week that they are traveling.


B. Enter their travel plans via the Maps Advanced Route tab
Explanation:

According to the Salesforce Help article on Routes and Schedule Settings in Maps2, you can enter your travel plans via the Maps Advanced Route tab to let the optimization engine know when and where you will be traveling. This will help you get more accurate routes that accommodate your travel plan.




Question # 2

What are two ways to select all of the containers in a particular state or province in Territory Planning?
A. Add the state field to the container-legend, then use it to search and select from the legend
B. Use the selection tools, with the state/province selection mode
C. Use the selection tools, and select them from the map
D. Add the state field to the unit-legend, then use it to search and select from the legend


A. Add the state field to the container-legend, then use it to search and select from the legend
C. Use the selection tools, and select them from the map
Explanation: To select all of the containers in a particular state or province in Territory Planning, there are two ways: adding the state field to the container-legend and using it to search and select from the legend, or using the selection tools and selecting them from the map. Adding the state field to the container-legend allows the user to filter containers by state and select all containers that match a certain state value1. Using the selection tools, such as rectangle or polygon, allows the user to draw a shape on the map and select all containers that fall within that shape1. Using the state/province selection mode is not a valid option, as this mode is only available for units (accounts), not containers1. Adding the state field to the unit-legend is also not a valid option, as this will only allow selecting units (accounts), not containers1.




Question # 3

An account executive from Alpine Energy is covering a large territory using Salesforce Maps. There have been constant address changes to their accounts in the past which required them to manually clear the coordinates so that Maps will generate new latitude and longitude values. How can this process be automated?
A. Configure Auto Assignment rules to automatically assign new coordinates when an address changes
B. After plotting a Marker Layer, click the "Use Suggested Address" button to update the latitude and longitude values.
C. Utilize a Salesforce automation tool to automatically clear a record's latitude and longitude values when the address is changed
D. Utilize the "auto update address" feature in Salesforce Maps


C. Utilize a Salesforce automation tool to automatically clear a record's latitude and longitude values when the address is changed
Explanation:

One way to automate the process of clearing coordinates for records that have address changes is to use a Salesforce automation tool, such as Process Builder or Flow Builder. These tools can help create workflows that trigger actions based on certain criteria or events. For example, the account executive from Alpine Energy can use Process Builder to create a process that runs whenever an account is created or edited,and checks if any of the address fields have changed. If so, the process can execute an action that clears the latitude and longitude values of the account record. This way, the next time the account is plotted on Salesforce Maps, it will geocode with the updated address and plot in the correct location. Alternatively, the account executive can use Flow Builder to create a flow that performs similar logic and actions as the process, but with more flexibility and customization options. For more information on how to use Process Builder or Flow Builder, see the references below.

References:

2: Automate Your Business Processes with Process Builder | Salesforce Trailhead Module2

3: Automate Your Business Processes with Flow Builder | Salesforce Trailhead Module3





Question # 4

Alpine Energy's internal project team has implemented Salesforce Maps in one of their sandboxes and is preparing for deployment to production. The team has identified a large number of marker layers, shapelayers, and other configurations that need to be migrated. What are the two most important things for a Maps Administrator to consider when planning this deployment?
A. The Maps Migration Utility Tool can be used to extract, prepare, and transfer Salesforce Maps data between organizations.
B. Because Salesforce Maps data is stored on many custom objects, it should be recreated by hand in the destination org.
C. Because Salesforce Maps is an installed package, its data and configurations can be moved via change sets.
D. Because Salesforce Maps is an installed package, its data and configurations cannot be moved via change sets.


D. Because Salesforce Maps is an installed package, its data and configurations cannot be moved via change sets.
Explanation:

Because Salesforce Maps is an installed package, its data and configurations cannot be moved via change sets. Change sets can only move metadata components between orgs, not data records or custom settings. Therefore, the Maps Administrator should consider recreating the Salesforce Maps data and configurations by hand in the destination org, or using a third-party tool or API to automate the process. This is explained in the Salesforce Maps Apex Developer Guide.




Question # 5

When deploying a Salesforce Maps solution, what are three considerations an admin should take?
A. Train users before they go into the production org
B. Execute user acceptance testing in the production org once the deployment is completed
C. Make sure permission sets for users and profiles are maintained and migrated
D. Get provisions of all the appropriate licenses
E. Train users after they go into the production org


A. Train users before they go into the production org
C. Make sure permission sets for users and profiles are maintained and migrated
D. Get provisions of all the appropriate licenses
Explanation:

When deploying a Salesforce Maps solution, there are three considerations an admin should take:

A. Train users before they go into the production org. This is a best practice for any Salesforce implementation project, as it helps to prepare the users for the new features and functionalities, and ensure a smooth adoption and transition. Training can include hands-on exercises, demos, videos, guides, and quizzes to test the users’ knowledge and skills1.

C. Make sure permission sets for users and profiles are maintained and migrated. This is important to ensure that the users have the appropriate access and visibility to the Salesforce Maps features and data, such as layers, routes, schedules, territories, and live tracking.

Permission sets can be created and assigned to users or profiles based on their roles and responsibilities2. Permission sets can also be migrated from one org to another using change sets or other deployment tools3.

D. Get provisions of all the appropriate licenses. This is essential to enable the users to use Salesforce Maps in their org. There are different types of licenses for Salesforce Maps, such as Maps User License, Maps Live User License, Maps Mobile User License, and Maps Territory Planning User License. Each license grants access to different features and functionalities of Salesforce Maps4. The admin should request the appropriate number and type of licenses from Salesforce before deploying the solution.

References:

1: Train Your Users | Salesforce Trailhead Module5

2: Assign Permissions for Salesforce Maps | Salesforce Help

3: Deploy Permission Sets | Salesforce Help

4: Salesforce Maps Licenses | Salesforce Help




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